Skip to content
Bugwise
Menu
QA Career

A QA CV and Portfolio Without Experience

How career changers and graduates can write an honest QA CV, turn past jobs into transferable skills, build a small portfolio of test plans, cases and bug reports, write a LinkedIn profile and use the keywords recruiters search for, without overstating anything.

beginner Mobile & web
Short on time? Switch to the quick version.

You’ve learned what a test caseTest caseA written set of steps, data and an expected result used to check one specific behavior.Open in glossary → is, written bug reportsBug reportA clear written description of a bug so developers can reproduce and fix it.Open in glossary → and finished a practice project. Then you open a blank CV and freeze: “Work experience: customer support, retail, teaching. Nothing in QA.”

That’s the situation of most people who move into testing. The good news: a junior QA CV is not judged on QA job titles. It’s judged on whether you can show that you understand testing, that you can communicate clearly and that you pay attention to detail. All three can be shown honestly, without a single day of paid testing.

The essentials

The structure that works for career changers

SectionWhat goes in
HeaderName, city, email, LinkedIn, portfolio link
Summary2 to 3 lines: who you are, what you can do, what you want
SkillsTesting activities and tools, honestly leveled
ProjectsPractice and real testing work, clearly labeled
ExperiencePast jobs, rewritten to show transferable skills
Education and coursesDegrees, courses, certifications you actually hold

Put Projects above Experience when your projects are more relevant than your past jobs.

Turn past jobs into tester skills

Customer support → reproducing problems and writing clear tickets. Teaching → explaining complex things simply, reviewing material for mistakes. Retail → attention to detail, noticing pricing errors, staying calm under pressure. Write what you did, with an example, not adjectives.

Honest projects you can list

  • The Bugwise Capstone: a test plan, test cases, bug reports and a release recommendation for a realistic app. Label it as a practice project.
  • Open-source projects: report real bugs in their public issue trackers, following their rules.
  • Practice apps and sites built for testers to learn on.
  • Public beta programs: TestFlight betas, Google Play testing programs, crowdtesting platforms.

A small portfolio

A GitHub repository or a Notion page with one sample of each: a test plan, a few test cases, two or three bug reports and exploratory session notes. Quality beats quantity.

Keywords recruiters search for

Manual testing, test cases, test plans, bug reports, exploratory testing, regression testing, Jira, Agile/Scrum, mobile testing (iOS, Android), web testing, API testing (Postman), SQL. Use the ones that are true for you, at the level that is true.

Never lie or overstate

No invented job titles, no “1 year of experience” for a course, no tools you can’t talk about for two minutes. Interviews test whatever is on your CV.

Switch to Detailed for a full CV example, transferable skills by background, how to build each portfolio piece, LinkedIn templates and the before/after bullet exercise.

CV basics for a QA application

Length. For a junior role, one page is ideal and two is the maximum. Recruiters often skim a CV in well under a minute on first read.

Format. One column, standard headings, a readable font, no skill bars or star ratings (they say nothing and some ATS software reads them badly). Save as PDF unless the ad asks for Word. Name the file sensibly: alex-kim-qa-cv.pdf.

Country differences. Conventions vary. In the US, “résumé” is the usual word and photos, age and marital status are normally left out. In parts of Europe, a photo and a longer CV are more common. Check what’s normal where you apply, and when in doubt, leave personal details out.

The summary

Two or three lines at the top. Who you are, what you can do now, what you want. No “hard-working team player”.

Specific and honest

Junior manual tester moving from five years in customer support. Practice experience writing test plans, test cases and bug reports for web and mobile apps; comfortable with Jira, DevTools and basic API testing in Postman. Looking for a first QA role in a product team.

Generic or inflated

Highly motivated, passionate QA professional with a strong attention to detail and excellent communication skills, experienced in all types of testing and automation.

The skills section

Group skills and be honest about level. The word basic is your friend: it’s true, it still matches searches and it protects you in interviews.

Testing: manual testing (web and mobile), test cases, test plans, bug reports,
  exploratory testing, regression testing, boundary value analysis
Tools: Jira, Chrome DevTools, Postman (basic), Android emulator and iOS simulator
Other: basic SQL (SELECT, WHERE, JOIN), Agile/Scrum ceremonies,
  English (C1), Spanish (native)

The projects section

This is where career changers win or lose. Each project gets a name, a one-line context and two or three bullets with what you produced.

FoodDash 2.0 release test (practice project, Bugwise Capstone), 2026
- Wrote a one-page risk-based test plan and test cases for checkout
- Explored the app in time-boxed sessions; filed bug reports with
  steps, expected/actual and severity
- Wrote a test summary with a go/no-go recommendation
Portfolio: github.com/alexkim/qa-portfolio

Use your own real numbers if you want to add them (“12 bug reports”), never invented ones.

Transferable skills by background

You’ve probably done more tester-like work than you think. The trick is to describe it in testing terms without pretending it was a testing job.

  • Customer support: reproducing problems, writing clear tickets, empathy for users. On a CV: “Reproduced customer-reported app issues and wrote step-by-step tickets for developers”
  • Teaching: explaining simply, reviewing material for errors, planning. On a CV: “Reviewed tests and worksheets for 120 students a year, catching unclear or wrong questions”
  • Retail and hospitality: attention to detail, calm under pressure, real users. On a CV: “Found and reported recurring pricing errors in the till system”
  • Admin and finance: accuracy, checking numbers, following procedures. On a CV: “Reconciled monthly invoices and flagged mismatches before payment”
  • Translation and languages: spotting text and format problems, other cultures. On a CV: “Checked translated product texts for meaning, length and number formats”
  • Gaming and tech hobbies: curiosity, trying edge cases, community bug reports. On a CV: “Reported bugs to an indie game’s public tracker with steps and video”

Skills that matter for testers, whatever your background: attention to detail, clear writing, curiosity, structured thinking, user empathy and calm communication when telling someone their work has a problem. Show each with an example instead of naming it.

Honest projects to list

The Bugwise Capstone

The Capstone gives you a realistic release to plan, test and report on: a brief, a buggy app, test cases, bug reports and a release recommendation. It covers almost everything a junior QA interview asks about, and it’s yours to talk about. Rewrite its deliverables in your own words for your portfolio.

Open-source projects

Many open-source apps and websites accept bug reports through a public issue tracker, often on GitHub.

  1. Pick a project you actually use and that is active (recent releases, issues getting answers).
  2. Read the contributing guide. Many have an issue template; follow it exactly.
  3. Search existing issues first. A duplicate bugDuplicate bugA bug report that describes a bug someone already reported.Open in glossary → wastes the maintainers’ time.
  4. Report one clear, reproducible bug with version, steps, expected, actual and a screenshot.
  5. Be patient and polite. Maintainers are often volunteers. “Thanks for looking at this” goes a long way.

A link to a well-written, accepted issue is excellent portfolio material, because anyone can see it was real.

Practice apps and sites

Some websites and demo shops exist specifically so testers can practice on them, for example demo stores, demo banking sites and practice APIs. Search for “practice website for software testing” and you’ll find several. Check each site’s terms, and remember the ethics from Take-Home Assignments: no load tests or attacks unless the site explicitly invites it.

Public betas and crowdtesting

Building a portfolio

A portfolio lets a hiring manager see your work before they meet you. Keep it small, tidy and real.

Where: a public GitHub repository (good if you’re curious about automation later) or a Notion or Google Docs page (fine and faster). Put the link at the top of your CV and on LinkedIn.

What to include, one strong example of each:

A simple layout for a GitHub repository:

qa-portfolio/
  README.md            Who I am, what's here, how to reach me
  fooddash-capstone/
    test-plan.md
    test-cases.md
    bug-reports.md
    summary-report.md
  open-source-bugs.md  Links to issues I filed, with status
  exploratory/
    shopping-site-checkout-session.md

LinkedIn: headline and About

Recruiters search LinkedIn with the same keywords as an ATS. Your headline is the most important line, because it shows up in every search result.

Headlines that get found

  • Junior QA Tester · Manual testing of web and mobile apps · Test cases, bug reports, Jira, Postman
  • Aspiring QA Tester (career changer from customer support) · Web and mobile testing

Headlines that don't

  • Looking for opportunities
  • Senior QA Engineer (when you’re not)
  • Customer Support Agent at TravelCo (only, if you’re applying for QA)

About section template. Three short paragraphs, first person:

I'm a junior manual tester moving into QA after <N> years in <field>.
In <field> I <one concrete thing that is tester-like>, which is how I
found out I enjoy <finding the cause / getting the details right>.

Over the last <months> I've learned <testing activities>. In my practice
project I <planned / tested / reported on> a <type of app>: <deliverables>.
I'm comfortable with <honest tools list>, and currently learning <next thing>.

I'm looking for a first QA role in <type of team or product>.
My portfolio: <link>. Happy to connect with testers and hiring managers.

Add your projects to the Featured section, list the skills you actually have, and turn on “Open to work” if you’re comfortable with it (you can choose whether only recruiters see it).

Keywords recruiters search for

Recruiters, and the ATS behind them, search for specific words. Use the exact terms from the job ad when they’re true for you.

AreaCommon keywords
Coremanual testing, test cases, test plans, bug reports, test execution
Techniquesexploratory testing, regression testing, smoke testing, boundary value analysis
ProcessAgile, Scrum, sprint, user stories, acceptance criteria
ToolsJira, TestRail or similar, Confluence, Chrome DevTools, Postman
Platformsmobile testing, iOS, Android, web testing, cross-browser, responsive
Technical extrasAPI testing, REST, JSON, SQL, basic HTML/CSS, Git

Most of these have a lesson on Bugwise, for example Working with Jira, API Testing with Postman and SQL for Testers. For every keyword you list, be ready to say where you learned and practiced it.

How not to lie or overstate

It’s tempting to “round up” when you have no experience. Don’t. It almost always comes back during the interview, and being caught once costs more than any single keyword gains.

  • Label practice as practice. “Practice project”, “personal project”, “open-source contribution”.
  • No job titles you didn’t hold. Unpaid beta feedback is valuable, but it’s not “QA Engineer (freelance)”.
  • Level your skills. “Basic SQL” is honest and still matches the search for SQL.
  • Only real numbers. If you write “12 bug reports”, you should be able to show them.
  • Only certifications you passed. “ISTQB CTFL (in progress, exam booked for May)” is fine if it’s true.
  • The two-minute rule: if you couldn’t talk about a skill for two minutes, it doesn’t go on the CV.

Before and after: CV bullets

BeforeAfter
Worked in customer support.Reproduced customer-reported app issues and wrote step-by-step tickets for developers in Jira.
Completed a testing course.Practice project (Bugwise Capstone): wrote a risk-based test plan, test cases, bug reports and a go/no-go summary.
Good attention to detail.Found and reported recurring pricing errors in the store’s till system.
Skills: testing, computers.Manual testing (web and mobile), test cases, bug reports in Jira, basic API testing in Postman.
Teacher.Wrote and reviewed tests for 120 students a year, catching unclear or wrong questions before use.

The pattern: action + tool or method + result, and nothing you couldn’t defend in an interview.

Practice: rewrite the CV line

Each weak CV line has three rewrites: one honest and specific, one vague and one overstated. Pick the one you would send.

Rewrite the CV line

Each weak line has three rewrites: one honest and specific, one vague, one overstated. Pick the one you would send.

  1. Before

    Customer support agent, 2022–2025.

    Support job at a mobile banking app.

    After: pick one

  2. Before

    Completed an online software testing course.

    You finished Bugwise, including the Capstone.

    After: pick one

  3. Before

    Skills: Selenium, Cypress, Appium, Java, Python, JMeter, SQL, Postman, Jira

    You have used Jira and Postman, written a few SQL SELECT queries, and watched one Selenium video.

    After: pick one

  4. Before

    Primary school teacher.

    Six years of teaching, including preparing tests and grading.

    After: pick one

  5. Before

    Beta tester.

    You joined two public beta programs (one through TestFlight) and sent feedback.

    After: pick one

0 / 5 lines rewritten.

CV and portfolio checklist

Before you send your CV

0 of 10 checked

Check your understanding

Quick quiz

0/5 answered · 0 correct

  1. 1.You've finished the Bugwise Capstone. Where does it belong on your CV?

  2. 2.Which skills line is best for someone who has used Postman a few times?

  3. 3.Which is a transferable skill from customer support, written well?

  4. 4.What should never go in a public portfolio?

  5. 5.Why do keywords like 'test cases', 'Jira' and 'mobile testing' matter?

Key takeaways

  • A junior QA CV is judged on whether you can show testing understanding, clear communication and attention to detail, not on QA job titles.
  • Put Projects high, label them honestly, and list concrete deliverables: test plans, test cases, bug reports, summaries.
  • Rewrite past jobs to show transferable skills with real examples instead of adjectives.
  • A small portfolio on GitHub or Notion with one good example of each artifact beats a big messy one. Keep confidential material out.
  • Use recruiters’ keywords where they’re true, with honest levels like “basic”.
  • Never invent titles, experience, numbers or certifications. If you can’t talk about it for two minutes, leave it out.

Finished this page?Nice work, this page is complete!

Mark it as done to track your progress. It's saved in this browser, no account needed.

Its review cards are now in Bites ⚡
Esc

Type to search the whole site.