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Empty state

The screen a user sees when there is no content yet, like an empty cart or no search results.

Definition

Empty states happen for new users, after filters remove everything, or when a search finds nothing. A good empty state explains why it's empty and what to do next. Testers deliberately create empty states because developers often forget them.

In practice

Searching a shop for "xyzqwe" should show "No results for 'xyzqwe'" with suggestions, not a blank page or an endless spinner.

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Esc

Type to search the whole site.